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$db->insert("email", array('Recipient' => $recipient, 'Subject' => $subject, 'Body' => $body, 'Status' => 'NEW', 'Attempts'=> 0, 'Sender' => $from,'UserId' => $id_user, 'MessageId' => 0, 'TicketId'=> $ticket_id));
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$db->insert("email", array('Recipient' => $recipient, 'Subject' => $subject, 'Body' => $body, 'Status' => 'NEW', 'Attempts'=> 0, 'Sender' => $from,'UserId' => $id_user, 'MessageId' => 0, 'TicketId'=> $ticket_id));
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