|
|
@ -203,6 +203,23 @@ class Ticket{
|
|
|
|
return $reply;
|
|
|
|
return $reply;
|
|
|
|
}
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
/**
|
|
|
|
|
|
|
|
* return the attachments list
|
|
|
|
|
|
|
|
* @param $ticket_id the id of the ticket.
|
|
|
|
|
|
|
|
* @return a ticket_reply object.
|
|
|
|
|
|
|
|
*/
|
|
|
|
|
|
|
|
public static function getAttachments( $ticket_id) {
|
|
|
|
|
|
|
|
$dbl = new DBLayer("lib");
|
|
|
|
|
|
|
|
$statement = $dbl->select("`ticket_attachments`",array('ticket_TId' => $ticket_id), "`ticket_TId` =:ticket_TId ORDER BY Timestamp DESC");
|
|
|
|
|
|
|
|
$fetchall = $statement->fetchall();
|
|
|
|
|
|
|
|
$base = 0;
|
|
|
|
|
|
|
|
foreach ($fetchall as &$value) {
|
|
|
|
|
|
|
|
$webUser = new WebUsers($value['Uploader']);
|
|
|
|
|
|
|
|
$fetchall[$base]['Username'] = $webUser->getUsername();
|
|
|
|
|
|
|
|
$base++;
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
return $fetchall;
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
/**
|
|
|
|
/**
|
|
|
|
* create a new reply for a ticket.
|
|
|
|
* create a new reply for a ticket.
|
|
|
@ -571,4 +588,33 @@ class Ticket{
|
|
|
|
$this->priority = $p;
|
|
|
|
$this->priority = $p;
|
|
|
|
}
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
/**
|
|
|
|
|
|
|
|
* function that creates a ticket Attachment.
|
|
|
|
|
|
|
|
*/
|
|
|
|
|
|
|
|
public static function add_Attachment($TId,$filename,$author,$tempFile){
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
global $FILE_STORAGE_PATH;
|
|
|
|
|
|
|
|
$length = 20;
|
|
|
|
|
|
|
|
$characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ-_';
|
|
|
|
|
|
|
|
$randomString = '';
|
|
|
|
|
|
|
|
for ($i = 0; $i < $length; $i++) {
|
|
|
|
|
|
|
|
$randomString .= $characters[rand(0, strlen($characters) - 1)];
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
$targetFile = $FILE_STORAGE_PATH . $randomString . "/" . $filename;
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
$ticket = new Ticket();
|
|
|
|
|
|
|
|
$ticket->load_With_TId($TId);
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
//create the attachment!
|
|
|
|
|
|
|
|
$dbl = new DBLayer("lib");
|
|
|
|
|
|
|
|
$dbl->insert("`ticket_attachments`", Array('ticket_TId' => $TId, 'Filename' => $filename, 'Filesize' => filesize($tempFile), 'Uploader' => $author, 'Path' => $randomString . "/" . $filename));
|
|
|
|
|
|
|
|
mkdir($FILE_STORAGE_PATH . $randomString);
|
|
|
|
|
|
|
|
move_uploaded_file($tempFile,$targetFile);
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
//write a log entry
|
|
|
|
|
|
|
|
Ticket_Log::createLogEntry( $TId, $author, 10);
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
return true;
|
|
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
}
|
|
|
|
}
|
|
|
|