added mail_handler class (from Botanic) still needs to be reworked + added show queue template
--HG-- branch : quitta-gsoc-2013hg/feature/sse2
Quitta
11 years ago
parent
34a800542f
commit
b05f34ac13
@ -0,0 +1,252 @@
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<?php
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function oms_mail_send($recipient, $subject, $body, $from = NULL) {
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if(is_numeric($recipient)) {
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$id_user = $recipient;
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$recipient = NULL;
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}
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db_insert('email', array('recipient' => $recipient, 'subject' => $subject, 'body' => $body, 'status' => 'NEW', 'id_user' => $id_user, 'sender' => $from));
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}
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function oms_mail_cron() {
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$oms_inbox_username = '123';
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$oms_inbox_password = '456';
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$oms_host = 'test.com';
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$oms_reply_to = "OMS <oms@".$oms_host.">";
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global $basedir;
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// Deliver new mail
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echo("mail cron\n");
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//TO ASK:
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$pid = oms_fork();
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$pidfile = '/tmp/oms_cron_email_pid';
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if($pid) {
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// We're the main process.
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} else {
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if(!file_exists($pidfile)) {
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$pid = getmypid();
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$file = fopen($pidfile, 'w');
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fwrite($file, $pid);
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fclose($file);
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$emails = db_query("select * from email where status = 'NEW' or status = 'FAILED'");
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foreach($emails as $email) {
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$message_id = oms_new_message_id();
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echo("Emailing {$email['recipient']}\n");
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if(!$email['recipient']) {
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$email['recipient'] = oms_get_email_by_user_id($email['id_user']);
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}
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if($email['sender']) {
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$username = oms_get_username_from_id($email['sender']);
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$from = "$username <$username@$oms_host>";
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} else {
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$from = $oms_reply_to;
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}
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$headers = "From: $from\r\n" . "Message-ID: " . $message_id;
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if(mail($email['recipient'], $email['subject'], $email['body'], $headers)) {
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$status = "DELIVERED";
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echo("Emailed {$email['recipient']}\n");
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} else {
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$status = "FAILED";
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echo("Email to {$email['recipient']} failed\n");
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}
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db_exec('update email set status = ?, message_id = ?, attempts = attempts + 1 where id_email = ?', array($status, $message_id, $email['id_email']));
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}
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unlink($pidfile);
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}
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// Check mail
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//$mailbox = imap_open("{localhost:110/pop3/novalidate-cert}INBOX", $oms_inbox_username, $oms_inbox_password);
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$mbox = imap_open("{localhost:110/pop3/novalidate-cert}INBOX", $oms_inbox_username, $oms_inbox_password);
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$message_count = imap_num_msg($mbox);
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for ($i = 1; $i <= $message_count; ++$i) {
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$header = imap_header($mbox, $i);
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$entire_email = imap_fetchheader($mbox, $i) . imap_body($mbox, $i);
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$subject = decode_utf8($header->subject);
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$to = $header->to[0]->mailbox;
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$from = $header->from[0]->mailbox . '@' . $header->from[0]->host;
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$txt = get_part($mbox, $i, "TEXT/PLAIN");
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$html = get_part($mbox, $i, "TEXT/HTML");
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//return task ID
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$tid = oms_create_email($from, $subject, $txt, $html, $to, $from);
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if($tid) {
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$file = fopen("$basedir/mail/$tid", 'w');
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fwrite($file, $entire_email);
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fclose($file);
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}
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imap_delete($mbox, $i);
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}
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imap_expunge($mbox);
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imap_close($mbox);
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}
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}
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function oms_new_message_id() {
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$time = time();
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$pid = getmypid();
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global $oms_mail_count;
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$oms_mail_count = ($oms_mail_count == '') ? 1 : $oms_mail_count + 1;
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return "<oms.message.$pid.$oms_mail_count.$time@dev1.dev.subrigo.net>";
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}
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function oms_create_email($from, $subject, $body, $html, $recipient = 0, $sender = NULL) {
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if($recipient == 0 && !is_string($recipient)) {
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global $user;
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$recipient = $user->uid;
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}
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if($sender !== NULL && !is_numeric($sender)) $sender = oms_get_id_from_username($sender);
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if(!is_numeric($recipient)) $recipient = oms_get_id_from_username($recipient);
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oms_error_log("Sending message: '$subject' from $sender to $recipient", 3);
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$message = array(
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'creator' => $sender,
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'owner' => $recipient,
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'id_module' => 'email',
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'type' => 'email',
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'summary' => $subject,
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'data' => array (
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'subject' => $subject,
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'body' => $body,
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'html' => $html,
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'sender' => oms_get_username_from_id($sender),
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'from' => $from,
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'recipient' => oms_get_username_from_id($recipient),
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'time' => time(),
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),
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);
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//TO ASK:
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oms_task_create($message);
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oms_task_index($message, array('subject', 'body', 'sender', 'recipient'));
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//---------------------------
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return $message['id_task'];
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}
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function oms_get_email($id) {
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$message = oms_task_load($id);
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if($message) {
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oms_prepare_email($message);
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return $message;
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} else {
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return FALSE;
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}
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}
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function oms_prepare_email(&$message) {
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$data = $message['data'];
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$data['id_message'] = $message['id_task'];
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$data['read'] = ($message['status'] != 'NEW' && $message['status'] != 'UNREAD');
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$message = $data;
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}
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function oms_email_mark_read($mid) {
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db_exec("update task set status = 'READ' where id_task = ? and type = 'email' and module = 'email'", array($mid));
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}
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function decode_utf8($str) {
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preg_match_all("/=\?UTF-8\?B\?([^\?]+)\?=/i",$str, $arr);
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for ($i=0;$i<count($arr[1]);$i++){
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$str=ereg_replace(ereg_replace("\?","\?",
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$arr[0][$i]),base64_decode($arr[1][$i]),$str);
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}
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return $str;
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}
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function get_mime_type(&$structure) {
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$primary_mime_type = array("TEXT", "MULTIPART","MESSAGE", "APPLICATION", "AUDIO","IMAGE", "VIDEO", "OTHER");
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if($structure->subtype) {
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return $primary_mime_type[(int) $structure->type] . '/' .$structure->subtype;
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}
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return "TEXT/PLAIN";
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}
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function get_part($stream, $msg_number, $mime_type, $structure = false, $part_number = false) {
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if(!$structure) {
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$structure = imap_fetchstructure($stream, $msg_number);
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}
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if($structure) {
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if($mime_type == get_mime_type($structure)) {
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if(!$part_number) {
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$part_number = "1";
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}
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$text = imap_fetchbody($stream, $msg_number, $part_number);
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if($structure->encoding == 3) {
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return imap_base64($text);
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} else if($structure->encoding == 4) {
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return imap_qprint($text);
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} else {
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return $text;
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}
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}
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if($structure->type == 1) /* multipart */ {
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while(list($index, $sub_structure) = each($structure->parts)) {
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if($part_number) {
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$prefix = $part_number . '.';
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} else {
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$prefix = '';
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}
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$data = get_part($stream, $msg_number, $mime_type, $sub_structure,$prefix . ($index + 1));
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if($data) {
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return $data;
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}
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} // END OF WHILE
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} // END OF MULTIPART
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} // END OF STRUTURE
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return false;
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} // END OF FUNCTION
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@ -0,0 +1,222 @@
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{block name=content}
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<tr><td>
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<table width="100%" cellspacing="0" cellpadding="0" border="0">
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<tr bgcolor="{$second_menu_bg_color}" valign="middle">
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<td>
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<table>
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<tr>
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<td>
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<table cellspacing="0" cellpadding="4">
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<tr>
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<td valign="middle" nowrap><a href="index.php?page=show_queue&get=todo">Todo tickets</a></td>
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<td valign="middle" nowrap><a href="index.php?page=show_queue&get=all">All tickets</a></td>
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<td valign="middle" nowrap><a href="index.php?page=show_queue&get=all_open">All open tickets</a></td>
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<td valign="middle" nowrap><a href="index.php?page=show_queue&get=archive">Ticket Archive</a></td>
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<td valign="middle" nowrap><a href="index.php?page=show_queue&get=not_assigned">Not Assigned Tickets</a></td>
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</tr>
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</table>
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</td>
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</tr>
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</table>
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</td>
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</tr>
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<tr>
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<td height="3" bgcolor="#000000"></td>
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</tr>
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</table>
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</td></tr>
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<tr><td>
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<table width="100%" bgcolor="{$title_bg_color}" cellspacing="2">
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<tr><td height="7"></td><td></td></tr>
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<tr>
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<td width="3%"></td>
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<td width="100%" height="12" valign="middle"><h1>Ticket Queue: {$queue_view}</h1></td>
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</tr>
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<tr>
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<td height="5"></td><td></td>
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</tr>
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</table>
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</td></tr>
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<tr><td>
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<table width="100%" cellspacing="0" cellpadding="0" border="0">
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<tr bgcolor="#000000" valign="middle">
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<td>
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<table>
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<tr><td height="8"></td></tr>
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</table>
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</td>
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</tr>
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<tr><td height="2"></td></tr>
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<tr><td height="1" bgcolor="#000000"></td></tr>
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<tr><td height="10"></td></tr>
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<tr valign="middle">
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<td>
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<table width="100%" height="100%" cellpadding="10">
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<tr><td>
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<table width="100%" bgcolor="{$main_tbl_color}" border="2">
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<tr><td>
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<table width="100%" cellpadding="10">
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<tr><td>
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<p><h3>Tickets</h3></p>
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<p>
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<form id="create_queue" method="post" action="index.php?page=show_queue&get=create">
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<table width="100%" bgcolor="#00000060" border="1">
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<tr>
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<td width="5"></td>
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<td valign="middle"> Show </td>
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<td>
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<select size ="100" name="what">
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<option value="all" {if $prev_created_what eq "all"}selected="selected"{/if}>all</option>
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<option value="waiting_for_support" {if $prev_created_what eq "waiting_for_support"}selected="selected"{/if}>waiting for support</option>
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<option value="waiting_for_users" {if $prev_created_what eq "waiting_for_users"}selected="selected"{/if}>waiting for user</option>
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<option value="closed" {if $prev_created_what eq "closed"}selected="selected"{/if}>closed</option>
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</select>
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</td>
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<td valign="middle"> tickets </td>
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<td>
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<select style="width: 110px;" name="how">
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<option value="assigned" {if $prev_created_how eq "assigned"}selected="selected"{/if}>assigned</option>
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<option value="not_assigned" {if $prev_created_how eq "not_assigned"}selected="selected"{/if}>not assigned</option>
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</select>
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</td>
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<td valign="middle"> to </td>
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<td>
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<select style="width: 140px;" name="who" onchange="aimedforwhochanged(this.value);">
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<option value="user" {if $prev_created_who eq "user"}selected="selected"{/if}>user</option>
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<option value="support_group" {if $prev_created_who eq "support_group"}selected="selected"{/if}>Group</option>
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</select>
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</td>
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<td valign="middle">:</td>
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<td>
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<select style="width: 140px;" name="userid">
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<option>select user</option>
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{foreach from=$teamlist item=member}
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<option value="{$member.tUserId}" {if $prev_created_userid eq $member.tUserId}selected="selected"{/if}>{$member.name}</option>
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{/foreach}
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</select>
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</td>
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<td valign="middle"> or </td>
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<td>
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<select style="width: 140px;" name="groupid">
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<option>select group</option>
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{foreach from=$grouplist item=group}
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<option value="{$group.sGroupId}" {if $prev_created_groupid eq $group.sGroupId}selected="selected"{/if}>{$group.name}</option>
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{/foreach}
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</select>
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</td>
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<td valign="middle">
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<input type="hidden" name="action" value="create_queue">
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<input type="submit" value="View"/>
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</td>
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<td width="30%"></td>
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</tr>
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</table>
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</form>
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</p>
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<p>
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<table width="100%" cellpadding="4" cellspacing="2">
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<tr bgcolor="{$table_header_tr_color}">
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<td>ID</td>
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<td>Title</td>
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<td>Assigned</td>
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<td>Timestamp</td>
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<td>Category</td>
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<td>Status</td>
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<td>SupportGroup</td>
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<td>Actions</td>
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</tr>
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{foreach from=$tickets item=ticket}
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<tr>
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<td>{$ticket.tId}</td>
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<td><a href ="index.php?page=show_ticket&id={$ticket.tId}">{$ticket.title}</a></td>
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<td>{if $ticket.assignedText neq ""} <a href="index.php?page=show_user&id={$ticket.assigned}">{$ticket.assignedText}</a>{else} {$not_assigned} {/if}</td>
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<td class="center"><span title="{$ticket.timestamp_elapsed}" data-rel="tooltip" data-placement="right">{$ticket.timestamp}</span></td>
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<td class="center">{$ticket.category}</td>
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<td class="center">{if $ticket.status eq 0}<font color="green">{else if $ticket.status eq 1}<font color="orange">{else if $ticket.status eq 2}<font color="red">{/if}{$ticket.statusText}</font></td>
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<td class="center">
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{if $ticket.forwardedGroupName eq "0"}
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{$public_sgroup}
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{else}
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<a href="index.php?page=show_sgroup&id={$ticket.forwardedGroupId}">{$ticket.forwardedGroupName}</a>
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{/if}
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</td>
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<td>
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{if $ticket.assigned eq 0}
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<form id="assign_ticket" class="form-vertical" method="post" action="index.php?page=show_queue&get=todo" style="margin:0px 0px 0px;">
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<input type="hidden" name="ticket_id" value="{$ticket.tId}">
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<input type="hidden" name="action" value="assignTicket">
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<input type="submit" value="Assign Ticket"/>
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</form>
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{else if $ticket.assigned eq $user_id}
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<form id="assign_ticket" class="form-vertical" method="post" action="index.php?page=show_queue&get=todo" style="margin:0px 0px 0px;">
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<input type="hidden" name="ticket_id" value="{$ticket.tId}">
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<input type="hidden" name="action" value="unAssignTicket">
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<input type="submit" value="Remove Assign"/>
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</form>
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{/if}
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</td>
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</tr>
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{/foreach}
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</table>
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</p>
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</td></tr>
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<tr><td align = "center">
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<table>
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<tr>
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<td><a href="{$pagination_base_link}&pagenum=1">«</a></td>
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{foreach from=$links item=link}
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<td {if $link == $currentPage}bgcolor="{$pagination_current_page_bg}"{/if}><a href="{$pagination_base_link}&pagenum={$link}">{$link}</a></td>
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{/foreach}
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<td><a href="{$pagination_base_link}&pagenum={$lastPage}">»</a></td>
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</tr>
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</table>
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</td></tr>
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</table>
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</td></tr>
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{if isset($ACTION_RESULT)}
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<tr><td>
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<table width="100%" bgcolor="{$main_tbl_color}" border="1">
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<tr><td height="4"></td></tr>
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<tr>
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<td valign="middle">
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{if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_ASSIGNED"}
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<p>
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<font color="green">{$success_assigned}</font>
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</p>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_UNASSIGNED"}
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<p>
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<font color="green">{$success_unassigned}</font>
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</p>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "TICKET_NOT_EXISTING"}
|
||||
<p>
|
||||
<font color="red">{$ticket_not_existing}</font>
|
||||
</p>
|
||||
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "ALREADY_ASSIGNED"}
|
||||
<p>
|
||||
<font color="red">{$ticket_already_assigned}</font>
|
||||
</p>
|
||||
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "NOT_ASSIGNED"}
|
||||
<p>
|
||||
<font color="red">{$ticket_not_assigned}</font>
|
||||
</p>
|
||||
{/if}
|
||||
</td>
|
||||
</tr>
|
||||
<tr><td height="4"></td></tr>
|
||||
<table>
|
||||
</td></tr>
|
||||
{/if}
|
||||
</table>
|
||||
</td></tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
|
||||
</td></tr>
|
||||
|
||||
{/block}
|
||||
|
||||
Loading…
Reference in New Issue