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@ -2,39 +2,55 @@
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class Ticket_Log{
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private $tCategoryId;
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private $name;
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private $tLogId;
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private $timestamp;
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private $query;
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private $author;
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private $ticket;
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/****************************************
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*Action ID's:
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* 1: User X Created Ticket
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* 2: Admin X created ticket for arg
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* 3: Read Ticket
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* 4: Added Reply ID: arg to ticket
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* 5: Changed status to arg
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* 6: Changed Priority to arg
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*
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****************************************/
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////////////////////////////////////////////Functions////////////////////////////////////////////////////
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//Creates a ticket_Catergory in the DB
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public static function createTicketCategory( $name) {
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$dbl = new DBLayer("lib");
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$query = "INSERT INTO ticket_category (Name) VALUES (:name)";
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$values = Array('name' => $name);
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$dbl->execute($query, $values);
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//Creates a log entry
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public static function createLogEntry( $ticket_id, $author_id, $action, $arg = -1) {
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global $TICKET_LOGGING;
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if($TICKET_LOGGING){
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$dbl = new DBLayer("lib");
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$query = "INSERT INTO ticket_log (Timestamp, Query, Ticket, Author) VALUES (now(), :query, :ticket, :author )";
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$values = Array('ticket' => $ticket_id, 'author' => $author_id, 'query' => json_encode(array($action,$arg)));
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$dbl->execute($query, $values);
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}
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}
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//return constructed element based on TCategoryId
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public static function constr_TCategoryId( $id) {
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//return constructed element based on TLogId
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public static function constr_TLogId( $id) {
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$instance = new self();
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$instance->setTCategoryId($id);
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$instance->setTLogId($id);
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return $instance;
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}
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//returns list of all category objects
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public static function getAllCategories() {
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//returns list of all logs of a ticket
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public static function getAllLogs($ticket_id) {
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$dbl = new DBLayer("lib");
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$statement = $dbl->executeWithoutParams("SELECT * FROM ticket_category");
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$statement = $dbl->execute("SELECT * FROM ticket_log INNER JOIN ticket_user ON ticket_log.Author = ticket_user.TUserId and ticket_log.Ticket=:id", array('id' => $ticket_id));
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$row = $statement->fetchAll();
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$result = Array();
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foreach($row as $category){
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foreach($row as $log){
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$instance = new self();
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$instance->tCategoryId = $category['TCategoryId'];
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$instance->name = $category['Name'];
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$instance->set($log);
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$result[] = $instance;
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}
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return $result;
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@ -45,48 +61,85 @@ class Ticket_Log{
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public function __construct() {
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}
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//set values
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public function set($values) {
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$this->setTLogId($values['TLogId']);
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$this->setTimestamp($values['Timestamp']);
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$this->setQuery($values['Query']);
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$this->setTicket($values['Ticket']);
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$this->setAuthor($values['Author']);
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}
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//return constructed element based on TCategoryId
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public function load_With_TCategoryId( $id) {
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//Load with tlogId
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public function load_With_TLogId( $id) {
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$dbl = new DBLayer("lib");
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$statement = $dbl->execute("SELECT * FROM ticket_category WHERE TCategoryId=:id", array('id' => $id));
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$statement = $dbl->execute("SELECT * FROM ticket_log WHERE TLogId=:id", array('id' => $id));
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$row = $statement->fetch();
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$this->tCategoryId = $row['TCategoryId'];
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$this->name = $row['Name'];
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$this->set($row);
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}
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//update private data to DB.
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public function update(){
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$dbl = new DBLayer("lib");
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$query = "UPDATE ticket_category SET Name = :name WHERE TCategoryId=:id";
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$values = Array('id' => $this->tCategoryId, 'name' => $this->name);
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$query = "UPDATE ticket_log SET Timestamp = :timestamp, Query = :query, Author = :author, Ticket = :ticket WHERE TLogId=:id";
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$values = Array('id' => $this->getTLogId(), 'timestamp' => $this->getTimestamp(), 'query' => $this->getQuery(), 'author' => $this->getAuthor(), 'ticket' => $this->getTicket() );
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$statement = $dbl->execute($query, $values);
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}
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////////////////////////////////////////////Getters////////////////////////////////////////////////////
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public function getName(){
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if ($this->name == ""){
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$this->load_With_TCategoryId($this->tCategoryId);
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}
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return $this->name;
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public function getTLogId(){
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return $this->tLogId;
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}
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public function getTimestamp(){
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return $this->timestamp;
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}
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public function getQuery(){
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return $this->query;
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}
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public function getAuthor(){
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return $this->author;
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}
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public function getTicket(){
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return $this->ticket;
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}
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public function getTCategoryId(){
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return $this->tCategoryId;
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public function getAcion(){
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$decodedQuery = json_decode($this->ticket);
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return $decodedQuery[0];
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}
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public function getArgument(){
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$decodedQuery = json_decode($this->ticket);
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return $decodedQuery[1];
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}
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////////////////////////////////////////////Setters////////////////////////////////////////////////////
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public function setName($n){
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$this->name = $n;
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public function setTLogId($id){
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$this->tLogId = $id;
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}
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public function setTimestamp($t){
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$this->timestamp = $t;
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}
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public function setQuery($q){
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$this->query = $q;
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}
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public function setAuthor($a){
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$this->author = $a;
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}
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public function setTCategoryId($id){
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$this->tCategoryId = $id;
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public function setTicket($t){
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$this->ticket = $t;
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}
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Quitta
12 years ago