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ryzom-core
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ticket showing works outgame, but needs fancyfying :D

Browse Source 
--HG--
branch : quitta-gsoc-2013
hg/feature/sse2
Quitta 11 years ago
parent 3790739f49
commit 75b645264d
6 changed files with 41 additions and 24 deletions
Show Stats Download Patch File Download Diff File

5
code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php
Unescape Escape View File

@ -283,6 +283,11 @@ class Ticket{
$statement = $dbl->execute($query, $values);
}
//hasInfo
public function hasInfo(){
return Ticket_Info::TicketHasInfo($this->getTId());
}
/*FUNCTION: postreply
* returns all possible statusses
*

10
code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_info.php
Unescape Escape View File

@ -33,7 +33,15 @@ class Ticket_Info{
$ticket_info->create();
}
public static function TicketHasInfo($ticket_id) {
$dbl = new DBLayer("lib");
//check if ticket is already assigned
if( $dbl->execute(" SELECT * FROM `ticket_info` WHERE `Ticket` = :ticket_id", array('ticket_id' => $ticket_id) )->rowCount() ){
return true;
}else{
return false;
}
}
////////////////////////////////////////////Methods////////////////////////////////////////////////////
public function __construct() {

2
code/ryzom/tools/server/ryzom_ams/www/html/inc/show_ticket.php
Unescape Escape View File

@ -36,6 +36,7 @@ function show_ticket(){
if(Ticket_User::isMod($_SESSION['ticket_user'])){
$show_as_admin = true;
}
$entire_ticket = Ticket::getEntireTicket( $result['ticket_id'],$show_as_admin);
Ticket_Log::createLogEntry($result['ticket_id'],$_SESSION['ticket_user']->getTUserId(), 3);
$result['ticket_tId'] = $entire_ticket['ticket_obj']->getTId();
@ -66,6 +67,7 @@ function show_ticket(){
$result['statusList'] = Ticket::getStatusArray();
$result['sGroups'] = Gui_Elements::make_table_with_key_is_id(Support_Group::getAllSupportGroups(), Array("getName"), "getSGroupId" );
}
$result['hasInfo'] = $target_ticket->hasInfo();
return $result;
}else{

39
code/ryzom/tools/server/ryzom_ams/www/html/inc/show_ticket_info.php
Unescape Escape View File

@ -9,29 +9,28 @@ function show_ticket_info(){
$target_ticket = new Ticket();
$target_ticket->load_With_TId($result['ticket_id']);
if(($target_ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId()) || Ticket_User::isMod($_SESSION['ticket_user'] )){
if( $target_ticket->hasInfo() && (($target_ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId()) || Ticket_User::isMod($_SESSION['ticket_user'] ))){
$result['ticket_title'] = $target_ticket->getTitle();
$result['ticket_author'] = $target_ticket->getAuthor();
$result['shard_id'] = $_GET['ShardId'];
$result['user_position'] = $_GET['UserPosition'];
$result['view_position'] = $_GET['ViewPosition'];
$result['client_version'] = $_GET['ClientVersion'];
$result['patch_version'] = $_GET['PatchVersion'];
$result['server_tick'] = $_GET['ServerTick'];
$result['connect_state'] = $_GET['ConnectState'];
$result['local_address'] = $_GET['LocalAddress'];
$result['memory'] = $_GET['Memory'];
$result['os'] = $_GET['OS'];
$result['processor'] = $_GET['Processor'];
$result['cpu_id'] = $_GET['CPUID'];
$result['cpu_mask'] = $_GET['CpuMask'];
$result['ht'] = $_GET['HT'];
$result['nel3d'] = $_GET['NeL3D'];
$ticket_info = new Ticket_Info();
$ticket_info->load_With_Ticket($result['ticket_id']);
$result['shard_id'] = $ticket_info->getShardId();
$result['user_position'] = $ticket_info->getUser_Position();
$result['view_position'] = $ticket_info->getView_Position();
$result['client_version'] = $ticket_info->getClient_Version();
$result['patch_version'] = $ticket_info->getPatch_Version();
$result['server_tick'] = $ticket_info->getServer_Tick();
$result['connect_state'] = $ticket_info->getConnect_State();
$result['local_address'] = $ticket_info->getLocal_Address();
$result['memory'] = $ticket_info->getMemory();
$result['os'] = $ticket_info->getOS();
$result['processor'] = $ticket_info->getProcessor();
$result['cpu_id'] = $ticket_info->getCPUId();
$result['cpu_mask'] = $ticket_info->getCPU_Mask();
$result['ht'] = $ticket_info->getHT();
$result['nel3d'] = $ticket_info->getNel3D();
$result['user_id'] = $ticket_info->getUser_Id();
if(Ticket_User::isMod($_SESSION['ticket_user'])){
$result['isMod'] = "TRUE";

2
code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket.tpl
Unescape Escape View File

@ -224,7 +224,7 @@
<li class="divider"></li>
{if isset($isMod) and $isMod eq "TRUE"}<li><a href="index.php?page=show_ticket_log&id={$ticket_tId}">Show Ticket Log</a></li>{/if}
<li><a href="index.php?page=createticket&user_id={$ticket_author}">Send Other Ticket</a></li>
<li><a href="index.php?page=show_ticket_info&id={$ticket_tId}">Show ticket Info</a></li>
{if $hasInfo}<li><a href="index.php?page=show_ticket_info&id={$ticket_tId}">Show ticket Info</a></li>{/if}
<li class="divider"></li>
</ul>
</div>

7
code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket_info.tpl
Unescape Escape View File

@ -16,7 +16,7 @@
<form id="changeTicket" class="form-vertical" method="post" action="index.php">
<table class="table table-bordered table-condensed " >
<tr>
<td><strong>Shard ID: </strong>{$shard_id}</td>
<td><img src="img/shard.png" height="40" /><strong> Shard ID: </strong>{$shard_id}</td>
</tr>
<tr>
<td><strong>User Position: </strong>{$user_position}</td>
@ -60,7 +60,10 @@
</tr>
<tr>
<td><strong>nel3d: </strong>{$nel3d}</td>
</tr>
</tr>
<tr>
<td><strong>user_id: </strong>{$user_id}</td>
</tr>
</table>
</div>

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