|
|
|
@ -43,7 +43,25 @@
|
|
|
|
|
</div>
|
|
|
|
|
<div class="box-content">
|
|
|
|
|
<p><strong>{$home_info}</strong></p>
|
|
|
|
|
|
|
|
|
|
<p>This is the GSOC project of Daan Janssens mentored by Matthew Lagoe.</p>
|
|
|
|
|
<p>The features as admin covered in this project are:</p>
|
|
|
|
|
<ul>
|
|
|
|
|
<li>Manage user accounts</li>
|
|
|
|
|
<li>Make users moderator or admin</li>
|
|
|
|
|
<li>browse user's tickets</li>
|
|
|
|
|
<li>Create a new ticket for a specific user as admin</li>
|
|
|
|
|
<li>Create a new support group (and link an email to it)</li>
|
|
|
|
|
<li>Add mods to support groups</li>
|
|
|
|
|
<li>Assign ticket to you</li>
|
|
|
|
|
<li>Forward ticket to a support group</li>
|
|
|
|
|
<li>Add hidden messages to a ticket only viewable by other mods</li>
|
|
|
|
|
<li>Browse ticket queues or create one dynamically</li>
|
|
|
|
|
<li>Sync changes after the game server is back up after being down for a while</li>
|
|
|
|
|
<li>Browse the log of a ticket</li>
|
|
|
|
|
<li>Browse additional info sent along when a ticket is created ingame</li>
|
|
|
|
|
<li>All the above can be done while ingame too</li>
|
|
|
|
|
</ul>
|
|
|
|
|
|
|
|
|
|
<div class="clearfix"></div>
|
|
|
|
|
</div>
|
|
|
|
|
</div>
|
|
|
|
|